Customer Assistance
Customer Assistance

To help manage usage and mitigate increases, customers should be aware of the tools available to them.
- Online usage alerts allow customers to track consumption and adjust their based on individual needs
- Levelized billing removes the highs and lows that season changes can bring to bills
- Energy companies offer weatherization services to help homeowners and renters reduce their energy usage. Services may include air sealing, insulation, and HVAC repairs.
If you or someone you know is in need of assistance, reach out to your respective gas or electric company to inquire about what other payment options may be available or financial assistance programs such as the Low-Income Home Energy Assistance Program.

